Privacy Policy

Structured clarity. Defined responsibility.

This document defines how MoeBak manages data, interactions, and digital environments across applicable jurisdictions.

SECTION 01

INTRODUCTION

MoeBak FZC operates as a multidisciplinary studio based in the United Arab Emirates. This policy explains how your data is collected, used, stored, and protected. You agree to this policy when you access this website, submit a form, or engage with MoeBak services.

This policy aligns with applicable laws in the United Arab Emirates, the European Union General Data Protection Regulation, and the Malaysia Personal Data Protection Act.

SECTION 02

SCOPE OF APPLICATION

This policy applies to:

Website visitors
Clients and prospective clients
Users who submit forms or inquiries
Users who interact with digital platforms linked to MoeBak

This policy does not apply to third party platforms accessed through external links.

SECTION 03

DEFINITIONS

Company refers to MoeBak FZC.

User refers to any individual who accesses the website or communicates with MoeBak.

Personal Data refers to any information that identifies or relates to an individual.

Processing refers to any operation performed on data including collection, storage, use, or deletion.

SECTION 04

Information We Collect

You provide data when you:

Submit contact forms
Request services or proposals
Communicate through email or messaging platforms

Data collected includes:

Name
Email address
Phone number
Company information
Project details

Technical data is collected automatically:

IP address
Browser type
Device information
Pages visited
Time and interaction data

SECTION 05

How We Use Information

Your data is used to:

Respond to inquiries
Deliver services
Prepare proposals and agreements
Improve website performance
Maintain internal records
Comply with legal obligations

MoeBak does not sell or trade your personal data.

SECTION 06

Legal Basis for Processing

Processing is based on:

Your consent when submitting information
Contractual necessity when engaging services
Legitimate business interests such as improving services
Legal obligations under applicable laws

SECTION 07

Data Protection and Security

MoeBak applies technical and organizational measures to protect your data.

These include:

Secure hosting environments
Controlled access to data
Internal data handling procedures
Regular system monitoring

Access to data is limited to authorized personnel only.

SECTION 08

Your Rights

If you are located in the European Union, you have the right to:

Access your data
Request correction
Request deletion
Restrict processing
Object to processing
Request data portability

If you are located in Malaysia, you have the right to:

Access your personal data
Correct inaccurate data
Withdraw consent for processing

Users in the United Arab Emirates are granted rights under applicable data protection regulations.

To exercise your rights, contact MoeBak using the details provided below.

SECTION 09

Cookies and Tracking

This website uses cookies to:

Analyze traffic and performance
Improve user experience
Support website functionality

Cookies do not collect sensitive personal data.

You can manage cookies through your browser settings. Disabling cookies may affect website performance.

A separate Cookies Policy provides detailed information.

SECTION 10

Third Party Sharing

MoeBak shares data only when required for operations.

This includes:

Hosting providers
Email and communication platforms
Analytics services

All third parties are required to maintain data protection standards.

MoeBak does not transfer data for advertising or resale purposes.

SECTION 11

SECTION 11

Data is retained only for as long as necessary.

Retention periods depend on:

Service requirements
Legal and financial obligations
Internal record keeping policies

Financial and contractual records follow structured retention periods aligned with UAE regulatory practices.

SECTION 12

International Data Transfers

MoeBak operates across multiple regions.

Your data may be processed outside your country of residence.

All transfers follow:

GDPR requirements for EU users
PDPA standards for Malaysia
UAE data protection regulations

Safeguards are applied to ensure data security.

SECTION 13

UPDATES & REVISIONS

This policy is reviewed and updated when required.

Changes take effect immediately upon publication.

Users are encouraged to review this page periodically.

SECTION 14

CONTACT INFORMATION

For any data related requests or inquiries:

MoeBak FZC
United Arab Emirates

Email: info@moebak.com
Website: www.moebak.com